| The O.D. Institute: Competencias |
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Eric Gaynor Butterfield. The Organization Development Institute International, Latinamerica. www.theodinstitute.org Desarrollo Organizacional : Listado de Competencias necesarias
Esta es una contribución de The Organization Development Institute, por iniciativa de su Presidente el Dr. Donald Cole.
A Self-Assessment Tool for OD Competencies (21st Version)
Supported by Don Cole and created for the Organization Development Institute
By Christopher Worley, William J. Rothwell and Roland SullivanInformación adicional puede ser solicitada a : Esta dirección electrónica esta protegida contra spambots. Es necesario activar Javascript para visualizarla - Eric Gaynor Butterfield – RODP. Ver también la página web de The Organization Development Institute International : www.theodinstitute.org
Directions: Use this assessment instrument to identify the competencies that you wish to focus on to be more effective as a change consultant. For each competency or work activity area listed in the left column below, circle an appropriate response code in the right column to indicate how much need for professional development you feel you need in this area. Use the following scale for the right column: 1 = No need; 2 = Some need; 3 = Need; 4 = Much need; 5 = Very great need. When you finish the rating, you might use as a discussion tool with your immediate supervisor or other relevant stakeholders to identify areas for your professional development and as a foundation for establishing a professional developmental plan.
Competency Category: Self Mastery An effective OD practitioner can...
1. Be aware of how one’s biases influence interaction 2. Consult driven by their personal values 3. Clarify personal boundaries 4. Manage personal biases 5. Manage personal defensiveness 6. Recognize when personal feelings have been aroused 7. Remain physically healthy while under stress 8. Resolve ethical issues with integrity 9. Avoid getting personal needs met at the expense of the client impact on them An effective OD practitioner can... 11. Choose appropriate evaluation methods 12. Determine level of evaluation 13. Ensure evaluation method is valid 14. Ensure evaluation method is reliable 15. Ensure evaluation method is practical Competency Category: Clarify data needs An effective OD practitioner can... 16. Determine an appropriate data collection process 17. Determine the types of data needed 18. Determine the amount of data needed Competency Category: Facilitating transition and adoption An effective OD practitioner can... 19. Help manage impact to related systems 20. Use information to create positive change 21. Transfer change competencies to internal consultant or client so learning is continuous 22. Manage/increase change momentum 23. Mobilize additional internal resources to support the ongoing change process 24. Determine the parts of the organization that warrant a special focus of attention 25. Ensure that learning will continue
Competency Category: Integrate theory and practice An effective OD practitioner can... 26. Present the theoretical foundations of change 27. Articulate an initial change process to use 28. Integrate research with theory and practice 29. Communicate implications of systems theory 30. Utilize a solid conceptual framework based on research
Competency Category: Stay current in technology An effective OD practitioner can... 31. Use the latest technology effectively 32. Use the internet effectively
Competency Category: Ability to work with large systems An effective OD practitioner can... 33. Facilitate large group (70-2,000 people) interventions 34. Apply the competencies of international OD effectively 35. Function effectively as internal consultant 36. Demonstrate ability to conduct transorganizational development 37. Demonstrate ability to conduct community change and development 38. Utilize a change model to guide whole system change or transformation
Competency Category: Participatively create a good implementation plan An effective OD practitioner can...
39. Co-create an implementation plan that is (1) concrete; (2) simple; (3) clear; (4) measurable; (5) rewarded; and (6) consisting of logically sequenced activities
Competency Category: Understand research methods An effective OD practitioner can...
40. Utilize appropriate mix of methods to ensure (1) efficiency; and (2) objectivity; and (3) validity
41. Utilize appropriate mix of data collection 1 2 3 4 5 technology
42. Use statistical methods when appropriate
Competency Category: Manage diversity An effective OD practitioner can...
43. Facilitate a participative decision-making 1 2 3 4 5 process
44. Be aware of the influences of cultural dynamics on interactions with others
45. Interpret cross-cultural influences in a helpful manner
46. Handle diversity and diverse situations 1 2 3 4 5 skillfully
Competency Category: Clarify roles An effective OD practitioner can...
47. Clarify the role of consultant 1 2 3 4 5
48. Clarify the role of client
Competency Category: Address power An effective OD practitioner can...
49. Identify and engage formal power
50. Identify and engage informal power 1 2 3 4 5
51. Deal effectively with resistance
Competency Category: Keep an open mind An effective OD practitioner can...
52. Suspend judgment while gathering data
53. Suppress hurtful comments during data gathering
Competency Category: Helping clients own the change process An effective OD practitioner can...
54. Reduce dependency upon consultant
55. Instill responsibility for 1 2 3 4 5 follow through
56. Collaboratively design the change process
57. Involve participants so they begin to own the process
Competency Category: Be comfortable with ambiguity An effective OD practitioner can...
58. Perform effectively in an atmosphere of ambiguity
59. Perform effectively in the midst of chaos
Competency Category: Manage the separation An effective OD practitioner can...
60. Be sure customers and stakeholders are satisfied with the intervention’s results
61. Leave the client satisfied
62. Plan for post-consultation contact
63. Recognize when separation is desirable
Competency Category: Seeing the whole picture An effective OD practitioner can...
64. Can attend to the whole, parts and even the greater whole
65. Quickly grasp the nature of the system
66. Identify the boundary of systems to be changed
67. Identify critical success factors for the intervention
68. Further clarify real issues
69. Link change effort into ongoing processes of the enterprise
70. Begin to lay out an evaluation model in the initial phases
71. Know how data from different parts of the system impact each other
72. Be aware of systems wanting to change
Competency Category: Set the conditions for positive change An effective OD practitioner can...
73. Clarify boundaries for confidentiality
74. Select a process that will facilitate openness
75. Create a non-threatening environment
76. Develop mutually trusting relationships with others
77. Use information to reinforce positive change
Competency Category: Focus on relevance and flexibility An effective OD practitioner can...
78. Distill recommendations from the data
79. Pay attention to the timing of activities
80. Recognize what data are relevant
81. Stay focused on the purpose of the consultancy
82. Continuously assess the issues as they surface
Competency Category: Use data to adjust for change An effective OD practitioner can...
83. Use information to create positive change
84. Use intelligent information to take next steps
85. Establish method to monitor change after the intervention
86. Use information to reinforce positive change
87. Gather data to identify initial first steps of transition
Competency Category: Be available to multiple stakeholders An effective OD practitioner can...
88. Collaborate with internal/external OD professionals
89. Listen to others
90. Interpersonally relate to others
91. Use humor effectively
92. Pay attention to the spontaneous and informal
Competency Category: Build realistic relationships An effective OD practitioner can...
93. Build realistic relationships
94. Explicate ethical boundaries
95. Build trusting relationships
96. Relate credibly, demonstrating business acumen and conversancy
Competency Category: Interventions An effective OD practitioner can...
97. Convey confidence in one’s intervention philosophy
98. Facilitate group processes
99. Intervene into the system at the right depth
100. Creatively customize tools and methods
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